Airbnb and Booking.com charge no guest fees. But Vrbo has stated that it will keep guest fees, although the amounts will be flexible. That lack of specificity will stoke host anger because this gives hosts little visibility into the actual prices their guests will have to pay.
Vrbo is increasing commissions to remain competitive with platforms like Airbnb and Booking.com while also maintaining guest fees.
Guest fees are additional charges that Vrbo applies to bookings, which will remain in place but with flexible amounts.
Hosts may experience increased frustration as the lack of clarity around guest fees could impact their pricing strategies.
Guests may face higher overall costs due to increased commissions and flexible guest fees, making comparisons with other platforms challenging.