Hand developers a blank slate on travel's infrastructure, and they don't rebuild search. They go after the phone calls and broken connections travel never digitized — a clear sign on how new or external builders see travel AI's biggest pay-offs.
The main focus was on improving travel infrastructure by digitizing processes that have not been fully automated.
They see the greatest opportunities in addressing phone calls and broken connections that remain non-digital.
It indicates a need for innovation in areas that have been overlooked in traditional travel tech solutions.
It allows developers to approach travel tech challenges without legacy constraints, fostering creative solutions.