At IAG, AI proves its value in one airline before the Group expands it. Governance goes in from day one. Ben Dias says that’s what gives the Group confidence to scale across markets and brands.
IAG tests AI solutions in one airline first, assessing effectiveness before expanding to other markets and brands.
Governance is integrated from the beginning, ensuring compliance and confidence in scaling across the Group.
Confidence in AI solutions allows IAG to scale efficiently and effectively across different airlines within the Group.